Frequently Asked Questions
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  • General
  • Web Hosting
  • VPS/Dedicated

I have query on how I can use my service, do you have any knowledgebase pages?

  • Certainly! You can access myBUANA Client at https://buana.net/cs/knowledgebase

    You will find various information which can help you optimally use BUANA dotnet services
    Unfortunately, most (if not all) information is only available in Bahasa Indonesia language. In any doubt Feel free to contact our available agent via LiveChat or submit support ticket system at http://openticket.buana.net
    One of our agents will gladly assist you anytime

How I can see my services list and invoices?

  • You can access myBUANA Client Area using link provided on top right of this page or at type https://buana.net/cs

    In myBUANA Client Area, you can see all your services with us and also check all your invoices, payment, and support tickets

I forgot my myBUANA password

  • Reset password can be done in Login page, instruction will be sent to your email address. Ensure your email address is active, and should you don't receive email within 5 minutes, try to check your SPAM folder

Do you offer bulk discount?

  • If you need to order for 5 similar plans, you may eligible for bulk discount

    Contact sales@buana.net for more detail

What kind of web control panel is used?

  • We offer WHM/cPanel, DirectAdmim, VestaCP, Webmin, and also several other popular control panel.

Is there any control panel for VPS?

  • VPS control panel is available, you can stop, start, restart anda reinstall your VPS anytime.

    Some information related to your VPS is also accessible thru myBUANA.

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